Privacy Policy

Introduction

Alpha Off Road operates within the Professional, Scientific, and Technical Services sector, providing Computer Systems Design and Related Services. We recognize that the privacy of your personal information is important to you, and we are committed to handling that information responsibly, transparently, and in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant federal and state regulations.

This Privacy Policy describes the types of information we may collect from you or that you may provide when visiting our website, the purposes for which we use that information, how we protect it, and your choices regarding its use. Please read this policy carefully before using our website or submitting any personal information.

Information We Collect

We collect several types of information from and about users of our website, including information that identifies or may be used to identify you personally, and non-personal aggregated information about your use of our website.

Information You Provide Directly

When you interact with us through the website — such as by completing a contact form, requesting a consultation, or sending us an email — you may provide us with:

• Your full name and professional title
• Your company or organization name
• Your business email address and telephone number
• Your mailing or office address
• Details about your technology project or inquiry
• Any other information you voluntarily include in your communications

Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard web technologies, including:

• Your IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit
• Device type and screen resolution
• Links clicked within our website

This information is collected primarily for analytical purposes and to improve website performance and user experience.

How We Use Your Information

Alpha Off Road uses the information we collect for legitimate business purposes, including the following:

• Responding to your inquiries and providing the information or services you request
• Sending you relevant information about our technology services and capabilities
• Processing and managing your consultation requests and project engagements
• Improving the functionality, performance, and content of our website
• Conducting internal analytics to better understand how our website is used
• Complying with applicable legal obligations and regulatory requirements
• Protecting the security and integrity of our website and business operations
• Communicating important updates, such as changes to our policies or services

Information Sharing and Disclosure

We do not share your personal information with third parties except in the following limited circumstances:

Service Providers

We may engage trusted third-party service providers to assist us in operating our website or delivering our services. These providers are contractually bound to use your information only as directed by Alpha Off Road and in accordance with this Privacy Policy. Examples include web hosting providers, email delivery services, and analytics platforms.

Legal Requirements

We may disclose your personal information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Alpha Off Road, our clients, or others.

Business Transactions

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our website if such a change occurs that affects how your information is handled.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files placed on your device by a website you visit.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences for future visits

You can control and manage cookies through your web browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

Alpha Off Road takes the security of your personal information seriously. As a computer systems design and technology services firm, we apply robust technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encrypted data transmission using HTTPS/TLS protocols
• Access controls limiting personal data access to authorized personnel only
• Regular security assessments and vulnerability testing of our web infrastructure
• Secure data storage practices consistent with industry standards
• Employee training on data protection and information security best practices

While we implement these safeguards, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information, but we are committed to using industry-standard measures to protect it.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by applicable law. Contact form submissions and business inquiry records are generally retained for a period of three years, after which they are securely deleted or anonymized.

If you request that your information be deleted prior to this period, we will honor that request subject to any legal obligations that require us to retain certain records.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. California residents, in particular, have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose about you
• The right to request deletion of personal information we have collected from you
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to verifiable requests within 45 days as required by applicable law.

Children's Privacy

Our website and services are intended for business professionals and are not directed at or designed to attract children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

If you believe that we may have collected information from a child under 13, please contact us immediately at contact@alphaoffroad.hair.

Third-Party Links

Our website may contain links to third-party websites, tools, or resources. These links are provided for your convenience and informational purposes only. Alpha Off Road does not control or endorse the content or privacy practices of any linked third-party sites, and we are not responsible for their privacy policies or how they handle your information.

We encourage you to review the privacy policies of any third-party sites you visit through links on our website before providing any personal information.

Changes to This Privacy Policy

Alpha Off Road reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the Effective Date and Last Updated date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.

Your continued use of our website following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through any of the following:

• By mail: Alpha Off Road, 24309 Creekside Rd Unit 1, Valencia, CA 91355-1728, USA
• By phone: +1 (356) 231-0147
• By email: contact@alphaoffroad.hair
• Online: www.alphaoffroad.hair/contact.html

We are committed to working with you to resolve any concerns promptly and transparently.